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Each year Leda runs an internal competition for the best state service department. In 2015 year NSW has again took the title. The criteria in determining the winner includes customer satisfaction feedback, reducing warranty call backs as well as growth in service revenues and PMC’s. Ultimately it leads to greater capability and improved service in all branches.
This year the NSW team worked hard on response times which is particularly important for the many high security sites we service in Sydney and Canberra. This results in all our service clients benefiting from this friendly competition.
George Varouhakis joins the NSW team in early January as the branches “Service and Installation manager”. There should be minimum time getting George trained up as his Company Pennoscan has been providing installation services to Leda for over 12 years. Prior to that his George’s father Jim worked for Leda as well on installation work for 8 years.
We particularly welcome George to the Leda team appreciating the great service he and his father have provided us for the past 20 years.
In the latter months of 2015 we have employed a number of new staff across Australia to assist with the company’s continued growth and several large contracts in which we have been successful.
As always we warmly welcome these new employees congratulate them on joining Leda and wish them well in their careers.
